G-AsiaPacific Sdn
Bhd (836845-H)
MSC Central Accelerator
G10, Jalan Multimedia
63000 Cyberjaya. Selangor.Malaysia
Hotline: 1700-800-525
info@g-asiapac.com
http://blog.G-asiapac.com
Operation & Contact Center:
38-B, Jalan BPU 9,
Bandar Puchong Utama,
47100 Puchong, Selangor.Malaysia
Phone: +603-80627901
Fax: +603-80627924
G-AsiaPacific (China) Company Limited
# 11, 5th.Jiangjun Road, JinYintan District, Wuhan, Hubei,
China.
Tel : (86)27-5930 5666
Fax :(86)27-5930 5669
Online Support portalsupport@G-asiapac.com ( will be linked to online system )
24hrs x 7days. (Max Response Time: 4 Hours)
| Sales Department |
Phone Hotline
Email
Working Hours
|
1700-800-525 or +603-80627901 (International Call)
sales@G-Asiapac.com
Monday - Friday;
0900 to 1800 (GMT +8 hours)
Saturday;
0900 to 1300 (GMT +8 hours)
Max Response Time: 1 Working Day |
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| Billing Department |
Phone
Fax
Email
Working Hours
|
1700-800-525 or +603-80627901 (International Call)
+603.80627924
billing@G-asiapac.com
Monday - Friday;
0900 to 1800 (GMT +8 hours)
Saturday;
0900 to 1300 (GMT +8 hours)
Max Response Time: 1 Working Day |
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| Technical Department |
All technical issues must be submitted via online support portal. |
Support System
Email
Working Hour
|
Online Support Systemsupport@G-asiapac.com ( auto-link to online support system )
24hrs x 7days. (Max Response Time: 4 Hours)
|
Technical Department is handled by our experienced consultants, specialists, 1st level, 2nd level and 3rd level engineers.
We do not provide a telephone contact method for technical support. Based on the nature of problems had by customers, it is much timelier and more effective for issues to be handled via online support ticketing system, rather than over the phone/email.
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| Notes |
- Phone hotline 1700-800-525 listed above is for sales and
billing matters. In order to provide low sales price, reduce
costs and increase efficiency, We does not provide a telephone
contact method for technical support. Based on the nature of
problems had by web hosting customers, it is much timelier and
more effective for issues to be handled via email rather than
over the phone.
- We have one of the highest customer satisfaction rates in
the industry and are known for being one of the most
customer-oriented hosts in the market. This reputation was
earned without phone support. We have many business customers
who rely on us with mission-critical websites, and they have not
been let down.
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Official Office Hours: Monday - Friday; 0900 to
1800 (GMT +8 hours) & Saturday; 0900 to 1300
(GMT +8 hours)
Satellite Map:
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