Remote Support Tool:
Please follow the step below in order for us to provide the remote support for you. 1. Please download the remote support client tools by clicking on image below or here   2. You can run directly by click the Run button or Save it first and run afterwards. 3. Run the remote support tools 4. Email us (technical@g-asiapac.com) your remote support client "ID and password". The password will be change every time you run the tool.  That is all the steps for the setup, our technical support team member will be able to connect to your PC client to provide remote support for you. You will be able to see the steps of our support from your desktop directly, with full transparency. Once the support is completed, just stop the client support tool to terminate the connection. Enterprise Support Suite: ( Please contact info@g-asiapac.com for details )  |
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RemoteSupport |